Terms of Service

Gracie To The Rescue — Last updated: June 10, 2026

Overview

This website is operated by Gracie To The Rescue ("we," "us," "our"). By visiting gracietotherescue.com (the "Site") or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"). If you do not agree to these terms, please do not use the Site.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Site, violate any laws in your jurisdiction. A breach of any of these Terms will result in immediate termination of your right to use the Site.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its contents without express written permission from us.

Section 3 — Accuracy of Information

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk.

Section 4 — Products and Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. All descriptions of products and pricing are subject to change at our sole discretion. We have made every effort to display the colors and images of our products accurately, but we cannot guarantee that your screen's display of any color will be accurate.

Pet supplement notice: Our supplements are intended for dogs only and are not intended to diagnose, treat, cure, or prevent any disease. Consult your veterinarian before starting any supplement, especially if your dog is pregnant, nursing, on medication, or has a medical condition. Follow the feeding guidelines on the product label.

Section 5 — Orders and Billing

We reserve the right to refuse or limit any order, including orders that appear to be placed by dealers or resellers without a wholesale arrangement. You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Site. For our return and refund terms, see our Refund Policy.

Section 6 — Shipping

Shipping terms, including our free shipping threshold, are described on our Shipping & Returns page. We are not responsible for delays caused by carriers, but if your package is lost or significantly delayed, contact us and we'll make it right.

Section 7 — Third-Party Links and Tools

The Site may include materials or links from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm relating to your use of them. We may also provide you with access to third-party tools "as is" without warranties of any kind.

Section 8 — User Submissions

If you send us suggestions, ideas, reviews, photos of your dog, or other materials (whether requested by us or not), you agree that we may use, edit, copy, publish, and distribute them in any medium without restriction or compensation. We are under no obligation to maintain submissions in confidence or to respond to them. You agree your submissions will not violate any third party's rights or contain unlawful, defamatory, or obscene material.

Section 9 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 10 — Errors and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, without prior notice (including after you have submitted your order).

Section 11 — Prohibited Uses

You are prohibited from using the Site or its content for any unlawful purpose; to infringe upon our or others' intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect the personal information of others; or to interfere with the security features of the Site.

Section 12 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free. The Site and all products delivered to you through it are provided "as is" and "as available," without any warranties of any kind, except as expressly stated by us (including our satisfaction guarantee in the Refund Policy).

To the fullest extent permitted by law, Gracie To The Rescue and its owners, employees, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Site or any products purchased through it. In states or jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.

Section 13 — Indemnification

You agree to indemnify, defend, and hold harmless Gracie To The Rescue and its owners, employees, and suppliers from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 14 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

Section 15 — Termination

These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time if you fail to comply with any term, and you will remain liable for all amounts due up to the date of termination.

Section 16 — Entire Agreement

These Terms of Service, together with any policies posted by us on this Site, constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements.

Section 17 — Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Texas, United States.

Section 18 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

Section 19 — Contact Information

Questions about these Terms of Service should be sent to us at steve@totherescue.co.